How do I return an item?
Returns or exchanges will be accepted within 14 days of shipment date. A credit will be issued, provided that the item HAS NOT BEEN WORN, ALTERED, and is in resalable condition.
Shipping and handling charges are non-refundable
All sale items cannot be returned and are final sale.
Merchandise must be returned with RA number. Please contact firstname.lastname@example.org to receive a RA number. We will not accept any returns without an authorized RA number. Once you receive your RA number, securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, mark the RA number on the outside of your box, and send it back to us using an insured service. If using USPS, packages must have delivery confirmation to enable detailed tracking information. If we do not receive your return package as described above we reserve the right to refuse your return. RK New York is not responsible for return items lost in the mail.
Please send ALL returns/exchanges to the following:
RK New York
4770 Biscayne Blvd. #1100
Miami, Fl. 33137